FAQS

Below are Frequently Asked Questions for Life Organised. Please contact us to find out about anything I haven’t covered.

 

Are you affiliated with a professional organisation?

Yes, Life Organised is affiliated with APDO UK, the professional organisation for Declutterers and Organisers. As APDO members, we participate in networking and training events to stay on top of the latest developments in the sector and learn new skills to improve the services we offer to our clients.

Yes, Life Organised is also affiliated with the Photo Managers. As Photo Managers members, we also participate in networking and training events to stay on top of the latest developments in the sector and learn new skills to improve the services we offer to our clients.


What areas do you cover?

As a Hackney resident, I cover the whole of London and surrounding areas but will be happy to travel further afield if it suits both parties. I also offer virtual organising worldwide in English, German and Gibberish.


I’m embarrassed about my mess and clutter.

Don’t worry, We’ve seen it all before. It’s our job to help you, not to judge. Some of us, including me, are naturally organised; others may need a little help. We can’t all be good at everything; each of us is unique, with different strengths and weaknesses.


What do you do with my things after the decluttering session?

We currently do not have the means or licence to remove large amounts of clutter, but we can help arrange for someone to come and collect unwanted things. What you do with the things you wish to discard is your choice, but we encourage our clients to take stuff to the charity shop or the recycling centre if broken.


How long will it take to declutter my things?

That’s a difficult question to answer and varies depending on the number of areas we are working on, the amount of stuff in each room, and the speed at which we are working. Decluttering can be physically and mentally exhausting; some clients need longer to make decisions than others.


How long is one of your sessions?

When decluttering physical and digital spaces, we offer sessions in three-hour slots, which can be booked as a half or full day with an hour’s lunch break. We find that sessions shorter than 3 hours are inefficient, and longer sessions can be too tiring.

Photo organising sessions vary according to what we do. Some of the work will be done off-site by a member of the Life Organised team (Scanning, digitising); others will require your input. Please ask.

Productivity coaching sessions vary according to what we do together.


How much does it cost?

Please check the relevant section on our website.

We are happy to offer bespoke prices for unusual projects.


Will you make me throw things away?

While we encourage our clients to part with items, we will never make them throw anything away. Although we are minimalists and like clean, empty spaces, we appreciate that not everyone feels the same.


Do you clean?

We are not cleaners, but while reorganising spaces, we are happy to wipe and dust surfaces as we go along.


How do you work?

No two people are alike. At Life Organised, we tailor our services to your individual needs, but we usually start with a 15-minute introductory call. (To book your call, click here.)

Depending on the nature of the project, we might come to your house to assess what needs to be done, so we can better plan and advise on cost and length etc.

After the above, we will draw up an action plan and send you a cost estimate to review.

If you are happy with the action plan and the cost estimate, we will write up a contract and book a session or several sessions with you.

We will confirm that the session is going ahead the day before.


Do I need to be there when you work?

Yes, as we need you to decide what you want to part with and how you would like to arrange things.

There will be aspects of photo organising or digital decluttering that we can do without you, but on the whole, this is teamwork.


Why do I need a professional organiser?

As professional organisers, we can give you help and encouragement to declutter your house or office and hopefully help to build lasting habits. We can also help disabled or older clients with moving stuff.


Should I buy new storage?

No, wait until the end of the decluttering process when we can assess your needs.


What if I need help again in the future?

We are here and always happy to return to an old friend.


My friend/relative needs your service. Can you help them?

Yes, happy to help others.


I cannot physically help with the decluttering – is that OK?

That is perfectly fine; we need you to be there to make the decisions.


If you have further questions, why not drop us a line or call?